“I Could Lose My Ability to Control My Business”

(p. B4) Small-business owners say they are shouldering higher costs and scaling back expansion plans because of a revised federal rule that gives employees more leverage in settling workplace grievances.
The new policy, intended to hold businesses accountable for labor-law violations against people whose working conditions they control but don’t claim as employees, was put in place last year through a ruling by the National Labor Relations Board, . . .
. . .
Businesses say they are in a regulatory limbo because the new standard is vague about what constitutes control.
The previous test measured the direct control one business had over working conditions of people employed by another business. Now, even indirect control can count.
So far the impact seems to be largely on the franchisees. A home health-care business in Wisconsin is taking on $10,000 in annual recruiting costs because its franchiser stopped providing assistance to steer clear of regulators, and a small hotelier in Florida is abandoning expansion plans in small markets because one of its franchisers scaled back worker training it provides. A printing business owner in Washington state said he canceled plans to open an eighth store because he doesn’t want to risk the investment until it is clear his franchiser wouldn’t be considered a joint-employer.
“I could lose my ability to control my business,” said Chuck Stempler, an owner of the seven printing stores that operate under the AlphaGraphics brand in Washington and California.
. . .
Employers say the NLRB is confusing control with contractual relationships that help businesses and workers thrive.
“The NLRB is applying a new legal standard that would undermine a successful American business model that has enabled thousands of families to operate their own small businesses and help support millions of American jobs,” McDonald’s said in a statement, referring to the franchising business.

For the full story, see:
MELANIE TROTTMAN. “New Labor Law Curbs Small Firms’ Plans.” The Wall Street Journal (Sat., Aug. 6, 2016): B4.
(Note: ellipses added.)
(Note: the online version of the story has the date Aug. 5, 2016, and has the title “Some Small-Business Owners Trim Expansion Plans, Cite New Labor Law.”)

Private Nav Canada More Innovative than Government FAA

(p. D1) Ottawa
Flying over the U.S.-Canadian border is like time travel for pilots. Going north to south, you leave a modern air-traffic control system run by a company and enter one run by the government struggling to catch up.
Airlines, the air-traffic controllers’ union and key congressional leaders all support turning over U.S. air-traffic control services to a newly created nonprofit company and leaving the Federal Aviation Administration as a safety regulator. It’s an idea that still faces strong opposition in Congress, but has gained traction this year.
The model is Nav Canada, the world’s second-largest air-traffic control agency, after the U.S.
. . .
The key, Nav Canada says, is its nongovernmental structure. Technology, critical to efficient airspace use these days, gets developed faster than if a government agency were trying to do it, officials say. Critics say slow technology development has been the FAA’s Achilles’ heel.
“We can fly optimal routes because of the technology they have. It makes a big difference,” American Airlines vice president Lorne Cass says. “These are things customers don’t see except they shave off minutes.”
Mr. Cass, who has worked for several airlines and the FAA, first visited Nav Canada in 2004 to see new technology. “They’ve always been pretty good at continuous modernization,” he says. “They just have more flexibility than the FAA has.”
. . .
(p. D2) In government, you often need giant programs with huge promises to get funding. But Nav Canada opted for small projects, often with no idea what the outcome should look like. The company hired a corps of techies that the federal agency had never had and involved controllers in development.
“We’re convinced you’re better off doing things incrementally than a big bang approach,” Mr. Koslow says.
Data linkage between cockpits and control centers is one example. Text messages with cockpits have been in use across oceans, in parts of Europe and across all of Canada for several years. Controllers in Montreal who handle planes to and from North America and both Europe and Asia say the texting system virtually eliminates problems of mishearing instructions and readbacks over the radio because of foreign accents.
Another innovation adopted around the world is electronic flight strips–critical information about each flight that gets changed on touch screens and passed from one controller to another electronically. Nav Canada has used them for more than 13 years. Many U.S. air controllers still use paper printouts placed in plastic carriers about the size of a 6-inch ruler that controllers scribble on.
. . .
Jerome Gagnon, a shift manager in Montreal’s control tower, says the electronic system has reduced workload, errors and noise. “We don’t want controllers to just be heads down. There’s a lot of stuff that happens out the window,” he says.
Rarely do controllers have to call each other to coordinate flights anymore, but making changes with the FAA on cross-border flights can’t be done electronically.
As he explains the process in the Montreal tower, other controllers start laughing. One blurts out incredulously: “You still have to call the FAA by phone!””

For the full story, see:
SCOTT MCCARTNEY. “THE MIDDLE SEAT; The Air-Traffic System U.S. Airlines Wish They Had.” The Wall Street Journal (Thurs., April 28, 2016): D1-D2.
(Note: ellipses added.)
(Note: the online version of the story has the date April 27, 2016. The online version has a couple of extra sentences that are included in the passages quoted above.)

The Internet Favors Creators in the Long Tail of Distribution

(p. A13) Does the internet pose a threat to established entertainment companies? Michael D. Smith and Rahul Telang lead a class at Carnegie Mellon University in which a student recently put that question to a visiting executive. He pooh-poohed the idea: “The original players in this industry have been around for the last 100 years, and there’s a reason for that.” As co-heads of CMU’s Initiative for Digital Entertainment Analytics, Messrs. Smith and Telang aim to counter this line of thought, and in “Streaming, Sharing, Stealing” they do just that, explaining gently yet firmly exactly how the internet threatens established ways and what can and cannot be done about it. Their book should be required for anyone who wishes to believe that nothing much has changed.
. . .
Then there’s the question of blockbusters vs. the long tail. In her book “Blockbusters” (2013), Anita Elberse, a Harvard Business School professor, contended that digital markets, far from favoring the “long tail” of products that were mostly unavailable in physical stores or theaters, actually concentrate sales at the top even further. Messrs. Smith and Telang quietly but effectively demolish this argument, noting numerous instances in which the opposite happened. In the case of one large chain, the top 100 titles accounted for 85% of the DVDs rented in-store–but when stores closed and customers were shifted to the Web, the most popular titles made up only 35% of the DVDs rented online.
The authors also note that, by making it easy for writers, musicians, and directors to work independently, digital technology has vastly increased the number of works available. Between 2000 and 2010, an explosion in self-publishing raised the number of new books issued per year to 3.1 million from 122,000.

For the full review, see:
FRANK ROSE. “BOOKSHELF; We’re All Cord Cutters Now; At one chain, the top 100 movie titles accounted for 85% of the DVDs rented in-store. But online, the top titles make up only 35% of rentals.” The Wall Street Journal (Weds., Sept. 7, 2016): A13.
(Note: ellipsis added.)
(Note: the online version of the review has the date Sept. 6, 2016.)

The book under review, is:
Smith, Michael D., and Rahul Telang. Streaming, Sharing, Stealing: Big Data and the Future of Entertainment. Cambridge, MA: The MIT Press, 2016.

Mobile Game Helps When Work Is Absurd Drudgery

(p. A1) SEOUL–When Lee Jin-po was laid off last year for the third time in as many years, the 29-year-old mobile-game programmer expressed his frustration in his own instinctive way: He made a mobile game about it.
In Mr. Lee’s “Don’t Get Fired!,” the object is to rise through the ranks at a nameless corporation by performing an endless string of mind-numbing tasks, while avoiding a long list of fireable offenses.
“It’s just like real life,” he says.
In South Korea, where youth unemployment has hit an all-time high amid sluggish economic growth, “Don’t Get Fired!” has become a certified hit–one in a small raft of mobile games that has found success by embracing the drudgery and absurdity of work.
. . .
(p. A10) Mr. Lee later found volunteers to translate it into 12 languages, helping the international version attract another million downloads. Griffin Crowley, a 20-year-old high-school graduate in a Cleveland suburb, couldn’t stop playing after stumbling on it while fiddling with his cellphone. “Sometimes, you just have to laugh at the futility of life,” says Mr. Crowley, who recently worked a stint at a telemarketing company.

For the full story, see:
Cheng, Jonathan. “Congratulations Player One, Your Zombie Boss Didn’t Fire You; South Korean unemployment inspires games about work; laugh at chief’s jokes.” The Wall Street Journal (Mon., August 6, 2016): A1 & A10.
(Note: ellipsis added.)
(Note: the online version of the story has the date August 8 [sic], 2016.)

Japan Counting on Innovative Entrepreneurs for Economic Growth

(p. B3) TOKYO–Stacks of cardboard boxes serve as makeshift partitions at Mistletoe Inc.’s new office in Tokyo’s posh Aoyama district, where startups gather to work on their latest projects.
The do-it-yourself vibe–a far cry from the stuffiness typical of Japanese corporate offices–is something founder Taizo Son, serial entrepreneur and youngest brother of SoftBank Group Corp. founder Masayoshi Son, wants to see more of.
“Japan has the talent and funds but lacks the necessary ecosystem to create its own Silicon Valley, so that’s what we’re trying to provide,” said Mr. Son, 43, who describes Mistletoe as a program to cofound new businesses.
The nation that created the Walkman and the bullet train before China even had a tech industry now lags behind as Chinese Internet startups like Alibaba Group Holding Ltd. become global powerhouses. With its once-dominant technology industry struggling, Japan is counting on entrepreneurs to rekindle its hobbling economy.
The government is pledging to fund startups, top universities have launched incubators and venture funds to transform their wealth of knowledge into innovation and even Japan’s oldest and largest conglomerates, such as the Mitsubishi and Mitsui groups, are looking to nurture entrepreneurs..

For the full story, see:
ALEXANDER MARTIN. “Japan Looks to Rekindle Its Technology Innovation.” The Wall Street Journal (Mon., April 11, 2016): B3.
(Note: the online version of the story has the date April 10, 2016, and has the title “Japan Tech Hunts for Restart Button.”)

Chinese Industry Using Robots to Automate Routine Tasks

(p. B1) China’s appetite for European-made industrial robots is rapidly growing, as rising wages, a shrinking workforce and cultural changes drive more Chinese businesses to automation. The types of robots favored by Chinese manufacturers are also changing, as automation spreads from heavy industries such as auto manufacturing to those that require more precise, flexible robots capable of handling and assembling smaller products, including consumer electronics and apparel.
At stake is whether China can retain its dominance in manufacturing.
. . .
(p. B2) China, in 2013, became the world’s largest market for industrial robots, surpassing all of Western Europe, according to the International Federation of Robotics. In 2015, Chinese manufacturers bought roughly 67,000 robots, about a quarter of global sales, and demand is projected to more than double to 150,000 robots annually by 2018.

For the full story, see:
Robbie Whelan and Esther Fung. “China’s Factories Turn to Robots.” The Wall Street Journal (Weds., August 17, 2016): B1-B2.
(Note: ellipsis added.)
(Note: the online version of the story has the date August 16, 2016, and has the title “China’s Factories Count on Robots as Workforce Shrinks.”)

Executive Job-Hopping Increases

(p. B8) Corey Heller often finds himself ordering fresh business cards. The human resources executive has switched employers nine times since 1996–and spent less than three years at six of those workplaces.
In any other era, the 51-year-old Mr. Heller would be viewed as an unstable job hopper. But today, that stigma is starting to fade amid greater pressure for rapid results and decreased workplace loyalty, according to executive recruiters and coaches. The change suggests that companies increasingly believe high-level hires with multiple recent employers bring fresh insights and a mix of experience.
. . .
Brief stints will spread “because of the explosion of online recruiting and opportunistic offers to candidates with strong profiles,” predicts Stefanie Smith, a New York executive coach.

For the full story, see:
JOANN S. LUBLIN. “Job-Hopping Is Losing Its Stigma.” The Wall Street Journal (Weds., July 27, 2016): B8.
(Note: ellipsis added.)
(Note: the online version of the story has the date July 26, 2016, and has the title “Job-Hopping Executives No Longer Pay Penalty.”)

Maduro Counts on Marxist Professor to Be Miraculous “Jesus Christ of Economics”

(p. B1) CARACAS, Venezuela–President Nicolás Maduro, hoping for an economic miracle to salvage his country, has placed his trust in an obscure Marxist professor from Spain who holds so much sway the president calls him “the Jesus Christ of economics.”
Alfredo Serrano–a 40-year-old economist whose long hair and beard have also elicited the president’s comparison to Jesus–has become the central economic adviser to Mr. Maduro, according to a number of officials in the ruling United Socialist Party and other government consultants.
. . .
Most international and domestic economists blame Venezuela’s food shortages, which have triggered riots, on price controls and expropriations. Mr. Serrano, though, attributes an “inefficient distribution system in the hands of speculative capitalism,” which he says allows companies to hoard products. He also says foreign and local reactionary forces are waging an economic war against Venezuela.
The adviser has championed urban agriculture in a country where about 40% of fertile land is left fallow by price controls and seed shortages. Mr. Maduro created the Ministry of Urban Agriculture, headed by a 33-year-old member researcher at Mr. Serrano’s think tank, Lorena Freitez. A senior adviser at the think tank, Ricardo Menéndez, heads the planning ministry.
“Serrano is a typical European leftist who came to Latin America to experiment with things no one wants at home: state domination, price controls and fixed exchange rates,” said José Guerra, a Venezuelan opposition lawmaker and former chief economist at the central bank.

For the full story, see:
ANATOLY KURMANAEV and MAYELA ARMAS. “Maduro Turns to Spanish Marxist for a Miracle.” The Wall Street Journal (Tues., Aug. 9, 2016): A9.
(Note: ellipsis added.)
(Note: the online version of the story has the date Aug. 8, 2016, and has the title “Venezuela’s Nicolás Maduro Looks to a Marxist Spaniard for an Economic Miracle.”)

Innovations Make It Easier to Form and Run Smaller Firms

(p. B3) Unilever is paying $1 billion for Dollar Shave Club, a five-year-old start-up that sells razors and other personal products for men. Every other company should be afraid, very afraid.
The deal anecdotally shows that no company is safe from the creative destruction brought by technological change. The very nature of a company is fundamentally changing, becoming smaller and leaner with far fewer employees.
. . .
Now it is possible to leverage technology and transportation systems that never existed before. Dollar Shave Club used Amazon Web Services, a cloud computing service started by the online retailing giant in 2006 that encouraged a proliferation of e-commerce companies. Manufacturing now is just as much a line item as is a distribution apparatus. This is the business strategy of many other disruptive companies, including the home-sharing site Airbnb, which upends the idea of needing a hotel. The ride-hailing start-up Uber could never have been possible without a number of inventions including the internet, the smartphone and, most important, location tracking technology, enabling anyone to be a driver.

For the full commentary, see:
STEVEN DAVIDOFF SOLOMON. “Deal Professor; In Comfort of a Close Shave, a Distressing Disruption.” The New York Times (Weds., JULY 27, 2016): B3.
(Note: ellipsis added.)
(Note: the online version of the commentary has the date JULY 26, 2016, and has the title “Deal Professor; $1 Billion for Dollar Shave Club: Why Every Company Should Worry.”)

Lack of Control at Job Causes Stress, Leading to Cardiovascular Disease

(p. 6) Allostasis is not about preserving constancy; it is about calibrating the body’s functions in response to external as well as internal conditions. The body doesn’t so much defend a particular set point as allow it to fluctuate in response to changing demands, including those of one’s social circumstances. Allostasis is, in that sense, a politically sophisticated theory of human physiology. Indeed, because of its sensitivity to social circumstances, allostasis is in many ways better than homeostasis for explaining modern chronic diseases.
Consider hypertension. Seventy million adults in the United States have it. For more than 90 percent of them, we don’t know the cause. However, we do have some clues. Hypertension disproportionately affects blacks, especially in poor communities.
. . .
Peter Sterling, a neurobiologist and a proponent of allostasis, has written that hypertension in these communities is a normal response to “chronic arousal” (or stress).
. . .
Allostasis is attractive because it puts psychosocial factors front and center in how we think about health problems. In one of his papers, Dr. Sterling talks about how, while canvassing in poor neighborhoods in Cleveland in the 1960s, he would frequently come across black men with limps and drooping faces, results of stroke. He was shocked, but today it is well established that poverty and racism are associated with stroke and poor cardiovascular health.
These associations also hold true in white communities. One example comes from the Whitehall study of almost 30,000 Civil Service workers in Britain over the past several decades. Mortality and poor health were found to increase stepwise from the highest to the lowest levels in the occupational hierarchy: Messengers and porters, for example, had nearly twice the death rate of administrators, even after accounting for differences in smoking and alcohol consumption. Researchers concluded that stress — from financial instability, time pressures or a general lack of job control — was driving much of the difference in survival.

For the full commentary, see:
SANDEEP JAUHAR. “When Blood Pressure Is Political.” The New York Times, SundayReview Section (Sun., AUG. 7, 2016): 6.
(Note: ellipses added.)
(Note: the online version of the review has the date AUG. 6, 2016.)

The commentary quoted above is distantly related to Jauhar’s book:
Jauhar, Sandeep. Doctored: The Disillusionment of an American Physician. New York: Farrar, Straus and Giroux, 2014.