(p. B4) Some Phoenix-area residents have been hailing rides in minivans with no drivers and no human safety operators inside. But that doesn’t mean they’re on their own if trouble arises.
From a command center, employees at Alphabet Inc.’s Waymo driverless-car unit monitor the test vehicles on computer screens, able to wirelessly peer in through the minivan’s cameras. If the robot brain maneuvering the vehicle gets confused by a situation–say, a car unexpectedly stalled in front of it or closed lanes of traffic–it will stop the vehicle and ask the command center to verify what it is seeing. If the human confirms the situation, the robot will calculate how it should navigate around the hazard.
For the full story, see:
Tim Higgins. “Driverless Autos Get Help From Humans Watching Remotely.” The Wall Street Journal (Monday, June 7, 2018): B4.
(Note: the online version of the story has the date June 5, 2018, and has the title “Driverless Cars Still Handled by Humans–From Afar.”)