E-Commerce Creates “More and Better Jobs than It Destroys”

(p. A17) . . . , the men and women who go to work each day in e-commerce fulfillment centers are much better-equipped with information technology–and therefore more productive and better-paid. Our research shows that fulfillment center weekly wages are 31% higher on average than brick-and-mortar retail in the same area.
. . .
But does e-commerce destroy more jobs than it creates? So far the answer seems to be no. From the third quarter of 2015 to the third quarter of 2017, brick-and-mortar retail full-time-equivalent jobs fell by roughly 123,000, or about 1%, according to my think tank’s analysis of the latest Labor Department data.
Over the same two-year stretch, the e-commerce industry has added some 178,000 jobs in fulfillment centers and electronic shopping firms. In addition, express delivery companies and other local couriers boosted their full-time-equivalent workers by another 58,000.
. . .
The Internet of Goods–our term for the fast-growing digitization of the production, sorting and movement of physical products–will be the next major step in the internet’s evolution.
If e-commerce is any guide, the jobs created for the Internet of Goods will require workers who have a good mix of physical and cognitive skills, just like the industrial jobs of the early-20th century. Moreover, they will be more evenly spread around the country, boosting growth in America’s heartland as well as the coasts.

For the full commentary, see:
Michael Mandel. “Get Ready for the Internet of Goods; Already, e-commerce has been creating more and better jobs than it destroys.” The Wall Street Journal (Monday, Oct. 15, 2017): A17.
(Note: ellipses added.)
(Note: the online version of the commentary has the date Oct. 15, 2017.)

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