“Despising to Bury in the Ground Any of the Talents . . . Which Might Reach His Coffers”

(p. 97) . . . , Carnegie was concerned that he was overextended. From Dresden, in mid-November, he half jokingly apologized to his brother for placing his–and the family’s–finances in jeopardy. “Your finances are reputed far from healthy,” he had written Tom. “But how can they ever be otherwise? It was never intended. One of the firm, at least, was made to be forever head and ears in debt and to crowd full sail, despising to bury in the ground any of the talents (silver talents, I mean) which might reach his coffers, or to lie long under the suspicion of having at the bank even a moderate balance upon the right side of the ledger.” Carnegie had fantasized that “a whole year’s absence from opening up new enterprises… while the funds remained in charge of a super man, might possibly afford him, upon his return, a new sensation,” that of being solvent. But that was not going to happen.

Source:
Nasaw, David. Andrew Carnegie. New York: Penguin Press, 2006.
(Note: ellipsis in title and at start added; ellipsis in Carnegie quote near end, in original.)
(Note: the pagination of the hardback and paperback editions of Nasaw’s book are the same.)

Gates Is Only One Who Can Reshape Microsoft’s Culture

(p. 1D) Bill Gates should serve as Microsoft Corp.’s chief executive officer for a year as the software company he co-founded seeks a replacement for Steve Ballmer, Charles Schwab said Wednesday [November 20, 2013] at a conference in Chicago. . . . “I think it would behoove Gates to go back for at least a year,” Schwab said. “He’s the only guy who can really reshape the cultural aspects. Otherwise the organization will spit anybody out, anybody coming in.”

For the full story, see:
“Schwab Suggests Gates Return as CEO.” Omaha World-Herald (THURSDAY, NOVEMBER 21, 2013): 1D.
(Note: ellipsis, and bracketed date, added.)

Early Carnegie Profits “Were Quickly Reinvested in Other Projects”

(p. 78) The tens of thousands of dollars Carnegie earned in the four years he held the Columbia Oil stock were quickly reinvested in other projects.

Source:
Nasaw, David. Andrew Carnegie. New York: Penguin Press, 2006.
(Note: the pagination of the hardback and paperback editions of Nasaw’s book are the same.)

The Market Incentive to Conserve

(p. 78) Carnegie, having satisfied himself that there was oil in the ground and a way to ship it to Pittsburgh, agreed to invest in Coleman’s oil company. While other prospectors fantasized only about the liquid gold that lay deep in the ground, Coleman and Carnegie believed that in the not too distant future the wells would run dry. To prepare for that day and turn it to their advantage, Coleman proposed–and Carnegie agreed–to construct a man-made lake, pump the oil from their wells into it, and leave it there until the supply dwindled and prices rose. Coleman and Carnegie waited for the region to run out of oil while their lake leaked thousands of barrels daily. Unable to find any efficient way to store the oil, they had to sell it on the open market.

Source:
Nasaw, David. Andrew Carnegie. New York: Penguin Press, 2006.
(Note: the pagination of the hardback and paperback editions of Nasaw’s book are the same.)

Free Agent Entrepreneur Mr. C Exuded a Zest for Life

CanigliaYanoMisterC2013-11-27.jpg “In a 2000 photo, Sebastiano “Yano” Caniglia, a member of one of Omaha’s largest restaurant families, stands outside his Mister C’s Steakhouse, which operated from 1953 until 2007.” Source of caption and photo: online version of the Omaha World-Herald obituary quoted and cited below.

In the current draft of my book Openness to Creative Destruction, I use Mr. C as my example of a “free agent entrepreneur.” An evening at Mr. C’s was as much about spirit and experience and entertainment as it was about food. Mr. C’s was on the other side of town, but we tried to get there at least once a year, usually around the holidays. When my daughter was young, she would run over to the wonderful diorama that included Frank Sinatra, Mr. C, and the Pope. I remember the strolling violinist, the accordion player and the clown. And the time Mr. C stopped by our table to show us his singing potted flower. This time of year, I remember the thousands of small twinkling Christmas lights throughout the restaurant. Mr. C exuded a wonderful childlike enthusiasm and zest for life.

(p. 1B) “He was only at Hospice House for a few hours,” said his son. “He was singing to the nurses, telling them stories and ­having a wonderful day when he dropped.”
. . .
(p. 2B) David Caniglia said his father had a simple business model that included “good, old-fashioned hard work.”
“He was sincere when people came into the restaurant. They were more than just customers, they were coming into his home,” he said.
On the last day for Mister C’s, Yano Caniglia told The World-Herald: “I couldn’t wait to get to work every day. I never wanted it to end.”
A reporter in 1983 described Mr. C in his restaurant:
“If it was your first visit, you probably were still recovering from the dazzle of thousands of Christmas lights that festoon the place when he bustled up to your table, welcomed you in his booming voice and, if there were kids in your party, deftly twisted balloon animals for them.”

For the full obituary, see:
Sue Story Truax. “Man Behind Mister C’s Success, Sebastiano Caniglia, Dies at 89.” Omaha World-Herald (Friday, November 15, 2013): 1B-2B.
(Note: ellipsis added.)
(Note: the online version of the obituary has the date Thursday, November 14, 2013, and has the title “Yano Caniglia was the mister in Mr. C’s Steakhouse.”)

“Carnegie Watched, Listened, Learned” from Scott’s Process Innovations

(p. 65) Later in life, Scott would be better known for his political skills, but he was, like his mentor Thomson, a master of cost accounting. Together, the two men steadily cut unit costs and increased revenues by investing in capital improvements–new and larger locomotives, better braking systems, improved tracks, new bridges. Instead of running several smaller trains along the same route, they ran fewer but longer trains with larger locomotives and freight cars. To minimize delays–a major factor in escalating costs–they erected their own telegraph lines, built a second track and extended sidings alongside the first one, and kept roadways, tunnels, bridges, and crossings in good repair.
Carnegie watched, listened, learned. Nothing was lost on the young man. With an exceptional memory and a head for figures, he made the most of his apprenticeship and within a brief time was acting more as Scott’s deputy than his assistant. Tom Scott had proven to be so good at his job that when Pennsylvania Railroad vice president William Foster died unexpectedly of an infected carbuncle, Scott was named his successor.

Source:
Nasaw, David. Andrew Carnegie. New York: Penguin Press, 2006.
(Note: the pagination of the hardback and paperback editions of Nasaw’s book are the same.)

“Western Union Bullied the Makers of Public Policy into Serving Private Capital”

WesternUnionAndTheCreationOfTheAmericanCorporateOrderBK2013-12-28.jpg

Source of book image: online version of the WSJ review quoted and cited below.

(p. A13) Until now there has been no full-scale, modern company history. Joshua D. Wolff’s “Western Union and the Creation of the American Corporate Order, 1845-1893” ably fills the bill, offering an exhaustive and yet fascinating account.
. . .
If people today remember anything about Western Union, it is that its coast-to-coast line put the Pony Express out of business and that its leaders didn’t see the telephone coming. Mr. Wolff tells us that neither claim is exactly true. It was Hiram Sibley, Western Union’s first president, who went out on his own, when his board balked, to form a separate company and build the transcontinental telegraph in 1861; he made his fortune by eventually selling it to Western Union. And the company was very aware of Alexander Graham Bell’s invention, patented in 1876, but history had supposedly shown that it wasn’t necessary to control a patent to win the technology war. The company’s third president, William Orton, was sure that Bell and his “toy” would not get the better of Western Union: “We would come along and take it away from him.” They didn’t.
. . .
Mr. Wolff contends that the company’s practices set the template for today’s “corporate triumphalism,” not least in the way Western Union bullied the makers of public policy into serving private capital. Perhaps, but telecom competition today is so ferocious and differently arranged from that of the late 19th century that a “triumphant” company today may be toast tomorrow–think of BlackBerry–and can’t purchase help with anything like Western’s Union’s brazenness and scope. Western Union had friends in Congress, the regulatory bureaucracy and the press. Members of the company’s board of directors chaired both the 1872 Republican and Democratic national conventions. It seemed that, whatever the battles in business, politics, technology or the courts, the company’s shareholders won.

For the full review, see:
STUART FERGUSON. “Bookshelf; The Octopus of the Wires.” The Wall Street Journal (Mon., Dec. 23, 2013): A13.
(Note: ellipses added.)
(Note: the online version of the review has the date Dec. 22, 2013, and has the title “BOOKSHELF; Book Review: ‘Western Union and the Creation of the American Corporate Order, 1845-1893,’ by Joshua D. Wolff.”)

Book under review:
Wolff, Joshua D. Western Union and the Creation of the American Corporate Order, 1845-1893. New York: Cambridge University Press, 2013.

Carnegie Objected to $2 a Year Fee to Use Private Library

(p. 44) The story of Andy Carnegie defeating the villainous adults played well in his Autobiography and the biographies that drew from it, but there is another side to the tale which we should not neglect. The Anderson Library was not a free public library, funded by the city, but a subscription library, which relied in great part on the support of its patrons.* Although “working boys” should, as he had argued, have been allowed to borrow books without paying the two-dollar subscription fee, Andy Carnegie, six months from his eighteenth birthday, was hardly a “working boy.” He held a man’s job and received a man’s pay of twenty-five dollars a month. Was it unreasonable for the librarians to ask him to contribute a two-dollar annual subscription fee to keep the library from having to close its doors for the third time in its young history?
Andy thought so. With a talent for cloaking self-interest in larger humanitarian concerns, he made a premature case for free public libraries.

Source:
Nasaw, David. Andrew Carnegie. New York: Penguin Press, 2006.
(Note: italics in original.)
(Note: the pagination of the hardback and paperback editions of Nasaw’s book are the same.)

“Myth that Most C.E.O.’s Are Extroverts”

MerrimanDwightMongoDBcoFounder2013-12-07.jpg

“”It’s a myth that most C.E.O.’s are extroverts,” says Dwight Merriman, chairman and co-founder of MongoDB, an open-source document database. He has overcome his own earlier shyness, he says, and relies on enthusiasm for his work.” Source of caption and photo: online version of the NYT interview quoted and cited below.

(p. B2) Q. I take it you’re an introvert.

A. I am.
Q. You were C.E.O. of MongoDB for five years before becoming chairman, and a big part of that job no doubt required you to spend a lot of time with people and give a lot of talks. How did you handle that?
A. I think 95 percent of the time you can get past that with just sheer brute force. I remember public-speaking class in college. I really didn’t want to do it. But today, when I give talks to 1,000 people, I’m not nervous at all. I think you get used to it. You just have to force yourself out of your comfort zone.
And it’s a myth that most C.E.O.’s are extroverts. Many are, but probably no more than the general population. I do what works for me, which is being enthusiastic and passionate about what we’re doing. You’ve just got to find what works for you.

For the full interview, see:
ADAM BRYANT. “CORNER OFFICE: Dwight Merriman; Being an Effective Leader Without Being an Extrovert.” The New York Times (Fri., November 1, 2013): B2.
(Note: bold and italics in original.)
(Note: the online version of the interview has the date October 31, 2013, and has the title “CORNER OFFICE; Dwight Merriman of MongoDB on Leading by Enthusiasm.”)

Innovators Agree: Whiteboard Is Fast, Easy to Use and Big

(p. B1) . . . Evernote, like pretty much every tech company I’ve ever visited, is in thrall to the whiteboard. Indeed, as technologically backward as they may seem, whiteboards are to Silicon Valley what legal pads are to lawyers, what Excel is to accountants, or what long sleeves are to magicians.
They’re an all-purpose tool of innovation, often the first place a product or company’s vision is dreamed up and designed, and a constant huddling point for future refinement. And though many digital technologies have attempted to unseat the whiteboard, the humble pre-electronic surface can’t be beat.
The whiteboard has three chief virtues: It’s fast. It’s easy to use. And it’s big. “We’re often doing something I call ‘designing in the hallway,’ ” said Jamie Hull, the product manager for Evernote’s iOS apps. “When a new problem or request comes up, the fastest thing you can do is pull two or three people aside, go to the nearest wall, and figure it out.”
Unlike a computer or phone, the whiteboard is always on, always fully charged, and it doesn’t require that people download, install, and launch software to begin using it.

For the full commentary, see:
FARHAD MANJOO. “HIGH DEFINITION; High Tech’s Secret Weapon: The Whiteboard.” The Wall Street Journal (Thurs., Oct. 31, 2013): B1-B2.
(Note: ellipsis added.)
(Note: the online version of the commentary has the date Oct. 30, 2013. The online version combined paragraphs 1 and 2 above and 3 and 4 above. I have returned them to the form they had in the print version.)