Psychology – Page 23 – artdiamondblog.com

The Eccentric History of How Bureaucratic Paper-Pushing Drives Clerks Crazy

Source of book image: http://d.gr-assets.com/books/1360928417l/15904345.jpg

(p. C4) If paperwork studies have an unofficial standard-bearer and theoretician, it’s Mr. Kafka. In “The Demon of Writing” he lays out a concise if eccentric intellectual history of people’s relationship with the paperwork that governs (and gums up) so many aspects of modern life. The rise of modern bureaucracy is a well-established topic in sociology and political science, where it is often related as a tale of increasing order and rationality. But the paper’s-eye view championed by Mr. Kafka tells a more chaotic story of things going wrong, or at least getting seriously messy.

It’s an idea that makes perfect sense to any modern cubicle dweller whose overflowing desk stands as a rebuke to the utopian promise of the paperless office. But Mr. Kafka traces the modern age of paperwork to the French Revolution and the Declaration of the Rights of Man, which guaranteed citizens the right to request a full accounting of the government. An explosion of paper followed, along with jokes, gripes and tirades against the indignity of rule by paper-pushing clerks, a fair number of whom, judging from the stories in Mr. Kafka’s book, went mad.

For the full story, see:
JENNIFER SCHUESSLER. “The Paper Trail Through History.” The New York Times (Mon., December 17, 2012): C1 & C4.
(Note: the online version of the story has the date December 16, 2012.)

Kafka’s book, mentioned above, is:
Kafka, Ben. The Demon of Writing: Powers and Failures of Paperwork. Cambridge, Mass.: Zone Books, 2012.

“Ben Kafka, author of “The Demon of Writing: Powers and Failures of Paperwork.”” Source of caption and photo: online version of the NYT article quoted and cited above.

We Worry Most About What We Cannot Control

(p. D7) Studies have compared Americans’ perceived ranking of dangers with the rankings of real dangers, measured either by actual accident figures or by estimated numbers of averted accidents. It turns out that we exaggerate the risks of events that are beyond our control, that cause many deaths at once or that kill in spectacular ways — crazy gunmen, terrorists, plane crashes, nuclear radiation, genetically modified crops. At the same time, we underestimate the risks of events that we can control (“That would never happen to me — I’m careful”) and of events that kill just one person in a mundane way.

For the full commentary, see:
JARED DIAMOND. “ESSAY; That Daily Shower Can Be a Killer.” The New York Times (Tues., January 28, 2013): D1 & D7.
(Note: the online version of the commentary has the date January 28, 2013.)

Academia Rejected Maslow’s Humanistic Psychology

Source of book image: http://www.harpercollins.com/harperimages/isbn/large/9/9780061834769.jpg

(p. 23) Abraham Maslow, humanistic psychology’s founding father, rejected the atomistic approaches of psychoanalysis and behaviorism that dominated the first half of the 20th century. He strove to develop a psychology that provided “a fuller, though still scientific, treatment of the individual” and understood the potential for growth as innate. His ideas got their most welcome reception from industrial management, to which Maslow retreated when academia failed to roll out the red carpet. But Grogan eloquently insists that humanistic psychology subtly revolutionized Americans’ conception of the self and the role of therapy, and asserts that current trends in the field, like positive psychology, owe the theory a debt they have been reluctant to pay.

For the full review, see:
MEGAN BUSKEY. “Nonfiction Chronicle.” The New York Times Book Review (Sun., March 31, 2013): 23.
(Note: the online version of the review has the date March 29, 2013.)

The book under review:
Grogan, Jessica. Encountering America: Humanistic Psychology, Sixties Culture, and the Shaping of the Modern Self. New York: Harper Perennial, 2012.

Entrepreneur Ping Fu Learned the Resilience of Bamboo

Source of book image: online version of the WSJ review quoted and cited below.

(p. A11) The history of American business is full of immigrant success stories–of men and women who flee poverty and oppression in their home countries, arrive on our shores with only pennies in their pockets, and go on to build companies that generate wealth, create jobs, and provide innovative products and services.

Count among them Ping Fu, the Chinese-born chief executive of the high-tech company Geomagic, which provides 3D-imaging for such modern-day miracles as customized prosthetic limbs. If your child wears orthodontic braces, chances are that they were designed for his teeth with the help of Geomagic technology. Ms. Fu founded the company in 1997, 13 years after arriving in San Francisco with $80 in her purse and three English phrases in her vocabulary: “hello,” “thank you” and “help.”
. . .
In the U.S., Ms. Fu worked as a maid, a waitress and a baby sitter while learning English and studying computer science. She eventually landed at Bell Labs in Illinois before striking out on her own. “I was a reluctant and unlikely entrepreneur,” she writes. In China, “I had been hardwired to think that money was evil, and traumatized as a child because of my family’s success.” Encouraged by her Shanghai Papa to follow in the family’s entrepreneurial tradition, she and her then-husband launched Geomagic. In her book, she traces the challenges she faced in building a company–obtaining funding, winning customers, managing a growing staff of professionals.
Ms. Fu’s life story raises a core question about the development of the human psyche: Why is it that, confronted with the kind of horrors that Ms. Fu experienced as a child, some survivors succeed in later life while others fail, overcome by the trials they endured?
Ms. Fu credits the tranquil, happy childhood she experienced for the first eight years of her life. She also points to the Taoist teachings of her Shanghai Papa, who taught her to admire the flexible nature of the bamboo trees that grew in the family garden. Bamboo, he told her, “suggests resilience, meaning that we have the ability to bounce back from even the most difficult times.”

For the full review, see:
MELANIE KIRKPATRICK. “BOOKSHELF; The Art Of Resilience; Ping Fu endured gang-rape and political prison in China before arriving on our shores and founding her own high-tech firm.” The Wall Street Journal (Weds., January 9, 2013): D7.
(Note: ellipsis added.)
(Note: the online version of the review has the date January 8, 2013.)

The book under review is:
Fu, Ping. Bend, Not Break: A Life in Two Worlds. New York: Portfolio, 2012.

Profits Allow You to Make Great Products, But the Products, Not the Profits, Are the Motivation

The following passage is Steve Jobs speaking, as quoted by Walter Isaacson.

(p. 567) My passion has been to build an enduring company where people were motivated to make great products. Everything else was secondary. Sure, it was great to make a profit, because that was what allowed you to make great products. But the products, not the profits, were the motivation. Sculley flipped these priorities to where the goal was to make money. It’s a subtle difference, but it ends up meaning everything: the people you hire, who gets promoted, what you discuss in meetings.

Source:
Isaacson, Walter. Steve Jobs. New York: Simon & Schuster, 2011.

Steve Jobs’ “Nasty Edge” Helped Him Create an Apple “Crammed with A Players”

(p. 565) . . . I think . . . [Jobs] actually could have controlled himself, if he had wanted. When he hurt people, it was not because he was lacking in emotional awareness. Quite the contrary: He could size people up, understand their inner thoughts, and know how to relate to them, cajole them, or hurt them at will.
The nasty edge to his personality was not necessary. It hindered him more than it helped him. But it did, at times, serve a purpose. Polite and velvety leaders, who take care to avoid bruising others, are generally not as effective at forcing change. Dozens of the colleagues whom Jobs most abused ended their litany of horror stories by saying that he got them to do things they never dreamed possible. And he created a corporation crammed with A players.

Source:
Isaacson, Walter. Steve Jobs. New York: Simon & Schuster, 2011.
(Note: ellipses and bracketed “Jobs” added.)

Behavioral Economists and Psychologists Pledged to Keep Silent on Their Advice to Re-Elect Obama

(p. D1) Late last year Matthew Barzun, an official with the Obama campaign, called Craig Fox, a psychologist in Los Angeles, and invited him to a political planning meeting in Chicago, according to two people who attended the session.
“He said, ‘Bring the whole group; let’s hear what you have to say,’ ” recalled Dr. Fox, a behavioral economist at the University of California, Los Angeles.
So began an effort by a team of social scientists to help their favored candidate in the 2012 presidential election. Some members of the team had consulted with the Obama campaign in the 2008 cycle, but the meeting in January signaled a different direction.
“The culture of the campaign had changed,” Dr. Fox said. “Before then I felt like we had to sell ourselves; this time there was a real hunger for our ideas.”
. . .
(p. D6) When asked about the outside psychologists, the Obama campaign would neither confirm nor deny a relationship with them.
. . .
For their part, consortium members said they did nothing more than pass on research-based ideas, in e-mails and conference calls. They said they could talk only in general terms about the research, because they had signed nondisclosure agreements with the campaign.
In addition to Dr. Fox, the consortium included Susan T. Fiske of Princeton University; Samuel L. Popkin of the University of California, San Diego; Robert Cialdini, a professor emeritus at Arizona State University; Richard H. Thaler, a professor of behavioral science and economics at the University of Chicago’s business school; and Michael Morris, a psychologist at Columbia.
“A kind of dream team, in my opinion,” Dr. Fox said.

For the full story, see:
BENEDICT CAREY. “Academic ‘Dream Team’ Helped Obama’s Effort.” The New York Times (Tues., November 13, 2012): D1 & D6.
(Note: ellipses added.)
(Note: the online version of the story has the date November 12, 2012.)

The Universality of Values: Every Kid Wants a Cell Phone

(p. 528) When they got to Istanbul, . . . [Jobs] hired a history professor to give his family a tour. At the end they went to a Turkish bath, where the professor’s lecture gave Jobs an insight about the globalization of youth:

I had a real revelation. We were all in robes, and they made some Turkish coffee for us. The professor explained how the coffee was made very different from anywhere else, and I realized, “So fucking what?” Which kids even in Turkey give a shit about Turkish coffee? All day I had looked at young people in Istanbul. They were all drinking what every other kid in the world drinks, and they were wearing clothes that look like they were bought at the Gap, and they are all using cell phones. They were like kids everywhere else. It hit me that, for young people, this whole world is the same now. When we’re making products, there is no such thing as a Turkish phone, or a music player that young people in Turkey would want that’s different from one young people elsewhere would want. We’re just one world now.

Source:
Isaacson, Walter. Steve Jobs. New York: Simon & Schuster, 2011.
(Note: ellipsis and bracketed “Jobs” added; indented Jobs block quote was indented in the original.)

Fragile Governments Cling to Failed Foreign Aid

Source of book image: http://si.wsj.net/public/resources/images/OB-VL312_bkrvta_DV_20121122124330.jpg

(p. C12) Nassim Nicholas Taleb’s “Antifragile” argues that some people, organizations and systems are resilient in the face of stress because they are able to alter themselves by adapting and learning. The converse is fragility, embodied in entities that are immovable even when faced with shocks or adversity. To my mind, an obvious example is how numerous governments and international agencies have clung to foreign aid as a tool to combat poverty even though aid has failed to deliver sustainable growth and meaningfully reduce indigence. And nation-states, which rest on one unifying vision of the nation, tend to be fragile, while city-states that adjust, adapt and constantly evolve tend to be antifragile. Mr. Taleb’s lesson: Embrace, rather than try to avoid, the shocks.

For the full review essay, see:
Dambisa Moyo (author of passage quoted above, one of 50 contributors to whole article). “Twelve Months of Reading; We asked 50 of our friends to tell us what books they enjoyed in 2012–from Judd Apatow’s big plans to Bruce Wagner’s addictions. See pages C10 and C11 for the Journal’s own Top Ten lists.” The Wall Street Journal (Sat., December 15, 2012): passim (Moyo’s contribution is on p. C12).
(Note: the online version of the review essay has the date December 14, 2012.)

The book under review, is:
Taleb, Nassim Nicholas. Antifragile: Things That Gain from Disorder. New York: Random House, 2012.

“Modern Cognitive Capacity Emerged at the Same Time as Modern Anatomy”

“ARTIFACTS; The excavations have uncovered caches of advanced stone hunting tools, including spear tips and other small blades, or microliths, which suggest that modern Homo sapiens in Africa had a grasp of complex technologies. The research team’s report challenges a Eurocentric theory of modern human development.” [This photo shows spear tips; another photo included with the article showed three small blades (aka microliths).] Source of quoted part of caption and of photo: online version of the NYT article quoted and cited below.

(p. D3) At a rock shelter on a coastal cliff in South Africa, scientists have found an abundance of advanced stone hunting tools with a tale to tell of the evolving mind of early modern humans at least 71,000 years ago.
. . .
“Ninety percent of scientists are comfortable that fully modern humans and human cognition developed in Africa,” Dr. Marean said. “Now they have moved on. The questions are, how much earlier than 71,000 years did these behaviors emerge? Was it an accretionary process, or was it an abrupt event? Did these people have language by this time?”
Like many other archaeologists, Dr. Marean and his team have concentrated their investigations in the caves and rock shelters overlooking the Indian Ocean. In a global ice age beginning 72,000 years ago, many Africans fled the continent’s arid interior, heading for the more benign southern shore. Access to seafood and more plentiful plant and animal resources may have increased populations and encouraged technological advances, Dr. Marean said.
The well-preserved artifacts at Pinnacle Point, collected over a recent 18-month period, led the researchers to conclude that the advanced technologies in Africa “were early and enduring.” Other archaeologists who reached different conclusions may have been misled by the “small sample of excavated sites,” they said.
Richard G. Klein, a paleoanthropologist at Stanford University who has favored a more sudden and recent origin of modern behavior, about 50,000 years ago, questioned the reliability of the dating method for the tools, noting that “there is another team that has already argued for a much longer” time period for the toolmaking culture.
. . .
The hypothesis of earlier African origins of modern human behavior and cognition has been gaining strength over the last decade or two. Two archaeologists, Alison S. Brooks of George Washington University and Sally McBrearty of the University of Connecticut, led the charge with publications of their analysis of increasing evidence of African art and ornamentations expressing a modern cognitive capacity and symbolic thinking.
In a commentary accompanying the Nature report, Dr. McBrearty, who was not involved in the research, wrote that she believed that “modern cognitive capacity emerged at the same time as modern anatomy, and that various aspects of human culture arose gradually” over the course of subsequent millenniums.

For the full story, see:
JOHN NOBLE WILFORD. “Stone Tools Point to Creative Work by Early Humans in Africa.” The New York Times (Tues., November 13, 2012): D3.
(Note: ellipses added.)
(Note: the online version of the story has the date November 12, 2012.)

The research discussed in the passages quoted above, appeared in Nature:
Brown, Kyle S., Curtis W. Marean, Zenobia Jacobs, Benjamin J. Schoville, Simen Oestmo, Erich C. Fisher, Jocelyn Bernatchez, Panagiotis Karkanas, and Thalassa Matthews. “An Early and Enduring Advanced Technology Originating 71,000 Years Ago in South Africa.” Nature 491, no. 7425 (22 November 2012): 590-93.